World class property management solutions
Providing end-to-end property management services that perfectly balance the needs of both owners and tenants is what we do best. From residential properties, corporate rentals, retail spaces, to furnished corporate accommodation, our team of intelligent and experienced property managers delight every time.
With a wealth of local market knowledge and international expertise, our team acts as guardians of your property, treating each address with the same level of care as if it were their own.
We strive to always exceed both owner and tenant expectations, and prioritize timely and effective communication between parties that guarantees healthy, mutually beneficial, long-term owner and tenant relationships.
After Acceptance
Our friendly team will be in touch within 24 hours of quote acceptance, to discuss the finer details of undertaking services with Dwelling. This will include any preferences regarding number of occupants, whether or not to allow pets, frequency of rent payments, along with start date and term of tenancy.
We will also confirm an appropriate time for the professional photography, as well as providing estimated time frames to complete the process of securing new tenants.
Satisfaction Guarantee
We understand that entrusting a property manager to safeguard your property, and uphold an excellent standard of service to tenants therein, can be a daunting concept. As such, we offer a satisfaction guarantee that can be broken down into 3 core components:
- 1 month new tenant promise: Rental income is as time-sensitive as any investment, so we promise to advertise, screen, and secure quality tenants for your property within 1 month. On the rare occasion we can’t do that, we’ll cover rent until tenants are secured.
- Service excellence: All contact from you or your tenants will be answered within 24 hours. Any remedial work at the property will be taken care of within 2 business days. If for any reason you’re unhappy with the service we provide, we’ll refund 3 months worth of your property management fees.
- Rent arrears protection: If your tenant doesn’t pay the rent, and we are unable to negotiate payment from them, we will cover up to two months of lost rent.
About Our Company
At Dwelling, your property is our first priority and prime concern. From initial contact to the end of each tenancy, we apply the same level of care and attention to managing your property and tenants as we would if they were our own.
With over 50 years of business under our belt, we’re backed by a wealth of knowledge informed by real-life experience. We’ve seen the real estate and rental market change and evolve, and pride ourselves in always keeping abreast of industry news and updates that ensure the best management of your property.
Life doesn’t wait for business hours, and we understand the importance of fast and effective communication for all owner or tenant interactions. Our team is always happy to field questions 24/7 to ensure the quickest possible solution for all parties, and our extensive network of trusted local tradespeople guarantee that any maintenance such as lawn mowing or remedial work is seen to in record time, at a price point that fits all.
From first time property investors, to those managing a portfolio of properties, the team at Dwelling have the experience, industry knowledge, and world-beating attitude to perfectly cater to each owner’s unique needs.