a month ago
Excellent service from both office staff and engineers. Really impressed with the efficiency of resolving my heating issues.
by Danny Barker
a month ago
ECS changed a gas boiler over for our Company. Work was carried out efficiently and workplace was left completely tidy. We would certainly use them again without hesitation. Like most companies these days, they do require…
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ECS changed a gas boiler over for our Company. Work was carried out efficiently and workplace was left completely tidy. We would certainly use them again without hesitation. Like most companies these days, they do require a part payment in advance and very prompt payment.
by Linden Homes Ltd
a month ago
Prompt professional and knowledgeable service. Polite and willing to resolve difficult problems.
by Barbara Osborne
2 months ago
Very good service along with friendly hard working engineer.
Recommend. 👍
by Charlie Wadey
2 months ago
ECS is expensive; but what other plumbing firm gets your emergency midnight telephone call put through to the Boss? What other firm will nearly always get to your cry for help, either the very same day or the following day?…
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ECS is expensive; but what other plumbing firm gets your emergency midnight telephone call put through to the Boss? What other firm will nearly always get to your cry for help, either the very same day or the following day? I, for one, am prepared to pay for that sort of service. And his team are all delightful people who have never, over some 30 years, failed to solve the problem. An outstanding operation which well deserves it's success.
by Conrad Jenkin
3 months ago
Persistent professional help sorted out my heating system.
by Elizabeth Toulson
3 months ago
We've used ECS for both business (for our office) and personal jobs, and they've always been brilliant. They really know their stuff, and it’s clear they take pride in their work. Everyone we’ve dealt with—whether the…
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We've used ECS for both business (for our office) and personal jobs, and they've always been brilliant. They really know their stuff, and it’s clear they take pride in their work. Everyone we’ve dealt with—whether the plumbers on-site or the office team—has been friendly, helpful, and professional. Always a great experience with ECS, and we wouldn’t hesitate to recommend them!
by Richard Goddard
3 months ago
Thank goodness we found ECS! We have now used ECS for a couple of jobs and have been delighted with their service. From beginning to end the process has been handled politely, efficiently, and effectively. We would highly recommend them.
by Suzy Palmer
3 months ago
Excellent work.
by Luke Howard Taylor
3 months ago
I have found the service of this company superb,
The staff are very good and considerate and don’t leave any mess for me to clear up.
I am very happy employing them and would use them again .
by Geraldine Rothman
3 months ago
Very pleased with response time and work undertaken, thank you
by Maureen Holdaway
3 months ago
Found the treatment from not only Jordan but the company as a whole was excellent, from his friendly approach to his attitude in keeping us as warm as possibly, and of course keeping us in 'Hot' water as much as possible.…
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Found the treatment from not only Jordan but the company as a whole was excellent, from his friendly approach to his attitude in keeping us as warm as possibly, and of course keeping us in 'Hot' water as much as possible. The end result appears very satisfactory and will recommend your company should the question arise. many thanks for a job 'Well done'.
by David Bedford
4 months ago
Gareth Davies
by Gareth Davies
4 months ago
Great service and very helpful, friendly staff. all aspects are well handled and sorted in quick time.
by Mike Gillott
4 months ago
Your service is great, hope we do not have to contact you too often!!
by Michael Thompson
4 months ago
Excellent service, sorted out my boiler issue that had eluded other engineers.
by Anna Dolan
5 months ago
I couldn’t fault the service I got from quotation to the installation of the new boiler. The boiler was fitted on the day agreed and fully up and running by the end of the day . The old boiler and all packaging was removed and the site left spotless .
by Christopher Southern
5 months ago
ECS have carried out a couple of jobs for our company and we have been happy with the service each time. Always very responsive and informative.
by Paige Brown
6 months ago
I recently had an Air Source Heat Pump with underfloor heating installed in my home, and ECS did an outstanding job! I primarily worked with Alex and Tom, though a few other engineers were involved occasionally. Every team…
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I recently had an Air Source Heat Pump with underfloor heating installed in my home, and ECS did an outstanding job! I primarily worked with Alex and Tom, though a few other engineers were involved occasionally. Every team member was thoroughly professional and respectful of the property, even though it’s a work-in-progress with crumbling plaster and old carpets.
Here are the aspects that impressed me the most:
Communication: I was kept informed throughout the installation, with the team clearly explaining any decisions as they arose. Alex was particularly thorough during the final handover, making sure I understood everything. They also communicated any temporary changes to water or electricity access well in advance, which was crucial since I work from home.
Tidiness: I've rarely encountered tradespeople as tidy as ECS’s team. They wrapped up each day’s work with a thorough clean-up, even pulling out the Henry Hoover to leave the space spotless.
Pragmatism: This was a large, disruptive project (lasting about two weeks), during which my partner and I were living out of one room and shuffling things around and moving them to storage. Even when our prep didn't always keep pace with the project (like clearing out rooms), the team was incredibly flexible, working around these challenges to keep the project moving. Their willingness to go above and beyond made a big difference.
Workmanship: The quality of work was excellent, with careful consideration given to potential future projects in the house.
Punctuality & Reliability: They committed to arriving at 08:00 each day, and they kept that promise without exception.
Overall, it was a fantastic experience working with ECS, and I would recommend them to anyone considering a similar installation. I’ll definitely reach out to them for future projects.
by Tom Phillips
6 months ago
Great end to end service - really professional and almost half the price of the next nearest quote
by Ian Kenyon
6 months ago
Hot water failed shortly after a new boiler was installed. The team fixed a poor pump connections very quickly and all was good again. Great service and backup.
by Stuart Worthington
6 months ago
Arrived on time, put protection down on carpets and together with another colleague worked steadily until the work was completed.
by Robin Abraham
7 months ago
We were thrilled with the work ECS carried out for us: great advice, very professional, very kind, and they returned to check a problem we then had.
by Johanne Cameron
8 months ago
helpful
found me a slot quite quickly
and then sorted out my problem
all good
by Ruth Coxan
8 months ago
Shower pump installation: After a minor mix-up with requirements, a new team was sent the next day to fulfil the job. It was completed satisfactorily with minimum disruption. I now have excellent pressure to my showers.
by Graham Carter
8 months ago
Had an unvented water tank fitted with upgraded supply pipes,work was carried out efficiently and within the time allotted.Ant and Tom were curtious and tidy,all round good job done.
by Ian Robson
8 months ago
Have used ECS to inspect the underfloor heating system in a flat prior to purchase and subsequently to carry our recommended remedial repairs. The engineer, Tom, was polite and knowledgably and provided some useful guidance…
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Have used ECS to inspect the underfloor heating system in a flat prior to purchase and subsequently to carry our recommended remedial repairs. The engineer, Tom, was polite and knowledgably and provided some useful guidance on the heating. Good service and will use ECS again.
by Kevin
9 months ago
Excellent Service by both the Drainage emptying Dept and the Heating/Hot Water Plumbing Dept. I chose the right firm and will have no hesitation in using ECS again. Regards DT of Four Marks.
by Resident of Four Marks
10 months ago
Prompt, helpful and returned with spare parts to finish the job. Thank you.
by Concurrent Design Ltd
10 months ago
Very helpful office staff. Prompt appointment to repair fault. Friendly competent engineer who was very efficient and quickly resolved the problem.
by Valerie Bond
12 months ago
Very impressed with the speed and efficiency with which you dealt with my boiler problem
by Jane Clarke
12 months ago
We were very impressed with ECS. From the efficient appointment booking process to the ‘on the day’ am or pm appointments. Good communication all round. The engineers were tidy and efficient too.
by Mandy Jones
a year ago
Replaced all radiators in our house and changed our heating system to a pressurised one - extremely happy with the work carried out - ECS operatives very professional, extremely tidy and very accommodating considering we…
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Replaced all radiators in our house and changed our heating system to a pressurised one - extremely happy with the work carried out - ECS operatives very professional, extremely tidy and very accommodating considering we were living in the house - would highly recommend the company .
by Chris Wood
a year ago
The team at ECS are always very helpful and quick to respond to any issues. Great service. Thank you.
by Vikki Redemptionist Publications
a year ago
We are very pleased with our new shower which ECS installed for us. ECS are very professional, efficient and courteous. We are very pleased that the job was done quickly and efficiently by a very helpful engineer who answered…
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We are very pleased with our new shower which ECS installed for us. ECS are very professional, efficient and courteous. We are very pleased that the job was done quickly and efficiently by a very helpful engineer who answered questions we had very satisfactorily.
by Mr Fry
a year ago
Excellent Service - professional and tidy engineers at a fair price
by John Loader
a year ago
They are a great company.
I am so happy I have found them. They have changed my life for the better. I cannot recommend them highly enough.
by Nicky Gower
a year ago
ECS did a brilliant job fitting a new heat pump, the team were professional, knowledgably and very tidy. I can highly recommend them.
by Lucy Penson
a year ago
Ant and Tom have been outstanding and nothing has been too much trouble. They have worked efficiently and caused the minimum of disruption. They have my complete trust. Would thoroughly recommend ECS and happy to be contacted…
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Ant and Tom have been outstanding and nothing has been too much trouble. They have worked efficiently and caused the minimum of disruption. They have my complete trust.
Would thoroughly recommend ECS and happy to be contacted by others considering heat source pump installation.
by Barry Makin
a year ago
Really positive experience. Excellent communication, fast tidy work and great value for money. Would definitely use again for similar work.
by Tim Davis
a year ago
We contacted ECS, who responded quickly. Our shower was only had cold water, which we thought might be a seized valve. Unfortunately it turned out to be broken. Again we had a quick response and the engineer came and very…
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We contacted ECS, who responded quickly. Our shower was only had cold water, which we thought might be a seized valve.
Unfortunately it turned out to be broken.
Again we had a quick response and the engineer came and very quickly and efficiently to replace the unit. The only problem that we encountered was a shower tile which needed to be replaced before the job could be completed.
It was impossible as always to match the tile(after endless searching) we settled for a near match. As soon as we did that ECS came back and fitted the front unit.
The engineer who did the work for us was very good at his job and left no mess.
I would recommend ECS for plumbing work
by Mark Norris
a year ago
Additional Radiator - Very pleased, reasonable pricing, quick turn around and well coordinated. Professional and to a high standard of workmanship
by Anon
a year ago
Excellent service, thank you.
by Lynne Green
a year ago
Easy to book and transparent pricing, job done as and when agreed will use again.
by Andy G
a year ago
Fantastic service as ever by Melissa and team!
by Shaun Lynn
a year ago
ECS provide a prompt and professional service.
The paperwork provided is also very detailed and helpful.
by Tracy Mitchell
a year ago
Could not fault the team. Arrived on-time, did a great job and left the house clean and tidy.
by Phil Hussey
a year ago
We have always enjoyed a first class and personal service from ECS in keeping a very old boiler going (coming out at weekends, public holidays etc). ECS have now installed a new combi boiler and as expected it was done very…
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We have always enjoyed a first class and personal service from ECS in keeping a very old boiler going (coming out at weekends, public holidays etc). ECS have now installed a new combi boiler and as expected it was done very efficiently and professionally. As always very highly recommended, great firm.
by Caroline Kok
a year ago
Cannot fault the service from ECS, quick response to communication, fault diagnosed and repaired quickly. Would recommend and will be using again.
by Chris Mackie
a year ago
Excellent service from ECS as always. The engineer who serviced and replaced a part on my boiler was knowledgeable, efficient and friendly.
by Lyn Black
