today
The team was punctual, professional, and thorough in their approach. The assessors Ryan demonstrated a clear understanding of current legislation and industry best practices, ensuring all areas of concern were appropriately…
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The team was punctual, professional, and thorough in their approach. The assessors Ryan demonstrated a clear understanding of current legislation and industry best practices, ensuring all areas of concern were appropriately reviewed. The reports were detailed, well-structured, and delivered within the agreed timeframe. Communication throughout the process was smooth, with queries promptly addressed.
by Egidijus
2 days ago
Had a good experience with Supernova. Easy to organise, the surveyor arrived on time as was very pleasant to deal with. Did have to chase for the survey report, but not really a big problem. Would recommend them!
by Charlotte Dixon
2 days ago
Good, quick service. Friendly Engineer.
by Alexander Martin-Simons
4 days ago
Excellent and quick service as always from start to finish. Thank you
by FD Build Ltd
4 days ago
Supernova are a thoroughly efficient and helpful company. I found them to be very professional and helpful from the first phone call. They have gone over and above to be helpful and polite and I cannot recommend them highly enough.
by Joyce Bennett
4 days ago
Found the company online as current undergoing some renovation and needed some flooring checked for asbestos. Quote was decently priced and communication was responsive and keen to help. Was booked in day after accepting…
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Found the company online as current undergoing some renovation and needed some flooring checked for asbestos. Quote was decently priced and communication was responsive and keen to help. Was booked in day after accepting quote and got results back quickly. Would recommend
by Michael
5 days ago
Super fast booking and had results in 2 days as promised!
by Auron
5 days ago
Supernova were very friendly, helpful and efficient.
by Alison Hart
5 days ago
Very responsive, quick to book with good customer service.
by Colleen
a week ago
We are very happy with the very comprehensive reports undertaken by Supernova and the advice given to improve our Fire safety
by Mary Tilzey
a week ago
I found them to be very professional .They also did a very thorough survey of the whole house .There were very punctual and did a great job for me ,,i would recommend them for ease of use and a no hassle approach.R dawkins
by Robert Dawkins
a week ago
Really easy to deal with, very efficient and flexible, would definitely recommend.
by Andrew Bott
a week ago
We are very pleased with the experience and the quality of the service provided to us. We strongly recommend the company to anyone looking for a first class job.
by Emad Motamedi
a week ago
Hi Supernova, Thank you for your help and assistance. Just wanted to say thank you very much for your prompt and professional service. I have used your services in the past before and will continue to use them again if ever…
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Hi Supernova,
Thank you for your help and assistance. Just wanted to say thank you very much for your prompt and professional service. I have used your services in the past before and will continue to use them again if ever needed in the future.
I was glad to clear up there was no asbestos within the property. So can now focus on getting the ceiling fixed and the house fully refurbished.
Thank you again.
Mike
by Mike
2 weeks ago
Really responsive company quoted and within 48 hours was able to send someone down to undertake the asbestos survey.
The engineer was called Ryan (Birmingham) and he was exceptionally professional and provided a lot of assistance and guidance.
Recommended
by Christian Ellwood
2 weeks ago
excellent service, very quick, very professional and a thorough report provided. thank you.
by Mary Carol
2 weeks ago
Supernova were professional and helpful throughout the process. In particular the admin side of organising the survey etc was excellent (Elaine Jones deserves a lot of praise for brilliant communication). The survey was reasonably…
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Supernova were professional and helpful throughout the process. In particular the admin side of organising the survey etc was excellent (Elaine Jones deserves a lot of praise for brilliant communication). The survey was reasonably priced and took a few samples from the house, one of which did turn up (surprisingly) as positive, which alone makes it worth doing!
by Tony Fallows
2 weeks ago
Used them twice so far for R&D Surveys, just smooth and seamless service.
by Mo Ameen
2 weeks ago
The survey was carried out soon after requesting it and the survey report was detailed and comprehensive with issues clearly described
by Dario Navaro
3 weeks ago
The appointment was scheduled with a breeze, communication was smooth and clear, they did what’s on the tin, the pricing was also transparent and relatively reasonable.
by Yang
3 weeks ago
Very professional service. I would use them again!
by Mae
3 weeks ago
Very professional,quick response,reasonable price ,that’s all what I was looking for,definitely recommend!
Thanks!
Phil
by Phil Widlo
3 weeks ago
Suppernova was a super company to deal with, nothing was to much trouble (no matter how many times l phoned) a special thank you to Curtis who made the process flow from start to finish
Would highly recommend using them.
by Diane Armstrong
3 weeks ago
Excellent service provided
Reports issued promptly
Pricing, competitive
Was a pleasure to deal with Elaine and Ashley
by Sukhi Jahj
3 weeks ago
SuperNova have been great, and very price competitive. They have undertaken both a residential EPC certificate and also a commercial gas certificate for me over the past 10 days. The Supernova team responded promptly and…
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SuperNova have been great, and very price competitive. They have undertaken both a residential EPC certificate and also a commercial gas certificate for me over the past 10 days. The Supernova team responded promptly and professionally, their respective surveyors/engineers attended at the agreed times and quickly produced the required reports. I'd definitely recommend their services.
by BJPL
3 weeks ago
Very efficient. Thank you.
by George Deedes
4 weeks ago
They provided friendly, efficient and swift service. I would definitely recommend Supernova.
by Liz
4 weeks ago
The process of getting a quote to booking in an appointment was smooth and clear with communication via phone or email always available. Will continue to recommend.
by Steve Payne - stevepayne@vickery.co.uk
4 weeks ago
Great service and advice provided hy Ashley and Ryan
by John Mills
4 weeks ago
great team , fast and responsive!
by Mona Aghajanpour
4 weeks ago
I found dealing with your company incredibly easy and straight forward. The whole process of receiving a quote on-line (with a phone call to confirm what was required), accepting the quote, arranging the survey, receiving…
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I found dealing with your company incredibly easy and straight forward. The whole process of receiving a quote on-line (with a phone call to confirm what was required), accepting the quote, arranging the survey, receiving the report and making payment, was extremely efficient. I will definitely recommend you to others. Thank you
by Rhonda
4 weeks ago
overall very happy but it would have been good to have had 30 days of credit as i have had to pay for the survey up front & will not receive any reimbursement from my customer until at least 30 days from sending the survey.
by Matt Ellis
4 weeks ago
Ryan was polite and very professional. He explained things well and was very thorough .
by Mary Condon - marybee2@aol.com
a month ago
Quick job and communication.
by June Leung
a month ago
Very quick and efficient service.
Carried out an asbestos survey within 24 hours, report within 48 hours!
Very good price, will use again - highly recommended!
by David Cross deltasurveys2@gmail.com
a month ago
Easy to deal with from the booking through to getting a very thorough survey. Would use again
by Sharon Bovingdon
a month ago
Had a great experience, communication was great, team were punctual and report was turned around very quick
by Mark Dial
a month ago
Great communication. Very easy to book and get the survey done
by Emerson
a month ago
Really helpful when booking. When on site, really polite.
Thanks
by Fay Simmons
a month ago
Very impressed with all aspect of the experience with Supanova
by Jerry Slinn
a month ago
Five stars all the way! Communication was clear and transparent. I was completely impressed with their professionalism and customer service. I highly recommend Supernova.
by Natasha Herwill
a month ago
I had a great experience with Supernova their team was professional, knowledgeable, and willing to go the extra mile to assist me. A special thank you to the COO, who personally stepped in to ensure my concerns were fully…
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I had a great experience with Supernova their team was professional, knowledgeable, and willing to go the extra mile to assist me. A special thank you to the COO, who personally stepped in to ensure my concerns were fully addressed and provided clear, helpful guidance around the clock.
One area for improvement would be stronger alignment between the sales team and the surveyor conducting the report. Improving this would make an already excellent service even better. The report came back speedily and thorough. Thanks again!
by Francois Greeff
a month ago
Had no issues with the survey and the quality of it. The communication around the survey date could have been better; we had to reach out to hear that the survey took place no issues and it would have been useful to have…
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Had no issues with the survey and the quality of it. The communication around the survey date could have been better; we had to reach out to hear that the survey took place no issues and it would have been useful to have that communicated. The report was also issued (albeit only just) after the window given.
by Rose Coleman
a month ago
The team were speedy and efficient. They were able to come the same week we requested their services and then provide a full survey and report very quickly following their visit. Everything went smoothly, we would definitely…
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The team were speedy and efficient. They were able to come the same week we requested their services and then provide a full survey and report very quickly following their visit. Everything went smoothly, we would definitely recommend them to out friends and family requiring an asbestos survey or a fire safety report.
by Aiko Nakada
a month ago
professional services on time and kept us compliant at short notice.
by Warren Jago
a month ago
Great turnaround time and good pricing.
by David P
a month ago
Very quick and professional
by Kay Evans
a month ago
I am delighted to share my positive experience with Supernova and particularly commend Elaine and Ashley for their exceptional communication and assistance. From the very beginning, Elaine has been a beacon of professionalism…
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I am delighted to share my positive experience with Supernova and particularly commend Elaine and Ashley for their exceptional communication and assistance. From the very beginning, Elaine has been a beacon of professionalism and efficiency, ensuring that every interaction is smooth and productive.
Elaine's dedication to her role is evident in the way she coordinates with our surveyors and manages the contractors attending the properties. Her proactive approach and clear communication have significantly contributed to the seamless execution of our projects. She is always available to address any concerns and provides timely updates, making the entire process stress-free.
The contractors are equally commendable. They are punctual, skilled, and respectful, which reflects the high standards set by Elaine and the company. Their work is thorough and meticulous, ensuring that all safety protocols are followed and the job is done to perfection.
Overall, I highly recommend Supernova for their outstanding service and Elaine for her exemplary support. Their commitment to excellence and customer satisfaction is truly commendable.
A big thank you!!
by Mandy Khangura
a month ago
Very responsive and quick turnaround. Offered a competitive quote. Survey report came in good time and was thorough.
by Moneeza Khan
a month ago
Great Service by Supernova - quick and efficient! would highly recommend!
by Leo Goodman-Jones
