Thank you for choosing RiverTech for your repair needs.
We recognize the essential role technology plays in daily life, and that’s why we promise to have your computer repaired within 10 business days.
Keeping you afloat
RiverTech has been a trusted name in the IT industry for over 20 years, with services relied upon by government agencies and small businesses alike. We offer both in and out of warranty hardware repairs, software maintenance (including virus protection, internal infrastructure, software deployment), custom imaging, and all essential tools needed to upgrade your hardware infrastructure to keep your technology running smoothly.
We’re also able to advise on best practices for maintaining your equipment, including everything from cleaning processes, to recommending fire protection to ensure your equipment is safe in the event of an emergency.
We take pride in proving ourselves every day as industry leaders in computer repairs and management.
Terms of Service
By entrusting us with your equipment for service work, you agree to the following terms:
Our services
- Services will be carried out in our workshop. It is the customer’s responsibility to deliver and collect any and all equipment and accessories from our workshop.
- RiverTech carries out all repair work during standard business hours (between 8.30am and 5:00 PM, Monday through Friday, excluding public holidays). Please be mindful of this when dropping off equipment for repair on Fridays.
Payment
- Acceptance of this quote declares that all equipment is yours, you agree for our technicians to assess the reported faults, and on selecting the ‘quote for required hardware repair’ option, you agree to pay the costs detailed in the quote made for you.
- Payment can be made by credit card, bank transfer, or cash.
- Payment is required by the 20th of the month following repairs.
Workmanship Guarantee
RiverTech provides a 3-month warranty on all repair parts and workmanship. If the issue reoccurs, please contact us promptly to arrange additional repair work.